This policy explains what information Nashville House Painters collects through ipaintnashville.com, how we use it, and the choices you have. We are a family-owned residential painting company in Antioch, Tennessee, and we do not sell your information.
Information You Give Us
When you submit a quote request or contact us, we collect the details you enter: your name, phone number, email address, property address, project details, and any promo code you provide. When we visit your home for an estimate we also record notes and photos of the surfaces to be painted so we can price the work accurately.
Information Collected Automatically
Like most websites, ours records basic technical information such as your IP address, browser type, the pages you visit, and the site or ad that referred you. We use cookies and similar technologies for this. You can block or delete cookies in your browser settings, though some parts of the site may not work as well.
Advertising and Analytics
We use the Meta pixel so we can measure how our Facebook and Instagram ads perform and show relevant ads to people who visited our site. This means Meta may receive information that your browser visited pages on this site. You can control ad personalization in your Facebook and Instagram ad settings, and most browsers offer tracking protection.
How We Use Your Information
We use what we collect to:
- Prepare your estimate and respond to your request
- Schedule your walkthrough and your painting days
- Contact you about your project by phone, text, or email
- Send invoices and process payment
- Follow up after the work is complete and request a review
- Measure our advertising and improve this website
Text Messages
If you give us your phone number, we may text you about your quote, your schedule, and your project. Message and data rates may apply and message frequency varies. Reply STOP to opt out or HELP for help. We do not sell or share your phone number with third parties for their own marketing, and mobile opt-in data is never shared for marketing purposes.
Who We Share Information With
We share information only with the service providers that help us run the business: our scheduling and customer messaging platform, our payment processor, our email and text delivery providers, and our advertising and analytics platforms. They may use your information only to perform those services for us. We also disclose information if the law requires it. We do not sell your personal information.
Project Photos
We often photograph completed work for our portfolio, website, and social media. Those photos show the work itself, not identifying details about your family. Tell us if you would prefer we not photograph your project and we will note it on your file.
How Long We Keep It
We keep quote requests and project records as long as needed to serve you, honor our workmanship guarantee, and meet tax and legal requirements. You can ask us to delete your information at any time and we will, unless we are required to keep it.
Security
We use reputable providers and limit access to customer records to the people who need it. No system is perfectly secure, but we take reasonable steps to protect what you share with us.
Your Choices
You can ask us what information we hold about you, ask us to correct it, ask us to delete it, or ask us to stop contacting you. Call (615) 420-2585 or email rick@ipaintnashville.com and we will take care of it.
Children
Our services are for homeowners and this site is not directed to children under 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this policy as our business and this website change. The version posted here, with the date at the top, is the current one.
Contact Us
Nashville House Painters
3561 Country Way Rd
Antioch, TN 37013